Moonpetal Studio

Shibuya 2-21-1, Shibuya-ku

Tokyo 150-0002, Japan

Phone: +81334009088

Email: info@moon-peta-l.com

Terms of Service

Last updated: November 28, 2025

Welcome to Moonpetal

These Terms of Service govern your use of the Moonpetal website and the services we offer. By accessing our website or engaging with our kawaii game development services, you agree to be bound by these terms. We've written this document to be as clear as possible while ensuring all important points are covered.

Moonpetal is a Tokyo-based game development studio specializing in kawaii-style character games, merchandise planning, and Japanese cultural consultation. These terms explain what you can expect from us and what we expect from those who use our website and services.

If you don't agree with any part of these terms, please don't use our website or services. We're always happy to discuss any concerns you might have before you decide to work with us.

Using Our Services

Acceptable Use

When using our website and services, we ask that you act reasonably and respectfully. You may:

  • Browse our website to learn about our kawaii game development services
  • Contact us to inquire about potential projects or consultations
  • Share our website with others who might find our services relevant
  • Download information for your personal reference regarding our offerings

Prohibited Activities

To maintain a positive environment for everyone, please don't:

  • Use our website in any way that could damage, disable, or impair our services
  • Attempt to gain unauthorized access to any part of our website or systems
  • Use automated systems to scrape or harvest data from our website
  • Submit false or misleading information through our contact forms
  • Use our services for any unlawful purpose or in violation of applicable regulations

Fair Usage

We want our website to be accessible to everyone genuinely interested in our services. Excessive or automated requests may be limited to ensure fair access for all visitors. If you're conducting research or need access beyond normal browsing, please contact us to discuss your needs.

Access and Communication

Website Access

Our website is freely accessible to anyone interested in learning about kawaii game development services. No account creation is required to view our content or contact us about potential projects. You're free to explore our offerings without any registration obligations.

Contact Communications

When you contact us through our website, you're initiating a conversation about our services. We'll respond to legitimate inquiries in a timely manner, typically within one to two business days. All communications should be professional and relevant to our game development services.

Project Discussions

Initial consultations and discussions about potential projects are provided to help you understand whether our services align with your needs. These preliminary conversations don't create any obligation on either side. Formal project agreements are established separately through detailed proposals and contracts.

Service Availability and Modifications

Website Availability

We strive to keep our website accessible and functional at all times. However, occasional maintenance, updates, or technical issues may temporarily affect availability. We'll work to minimize any disruptions and appreciate your patience during these brief periods.

Service Offerings

Our game development services evolve based on industry trends, client needs, and our team's capabilities. While we currently specialize in cute character games, merchandise planning, and kawaii consultation, we may expand, refine, or modify our offerings over time. The website reflects our current services, and we'll update it as our offerings change.

Content Updates

Information on our website, including service descriptions, examples, and pricing, is updated periodically. We aim to keep all information current and accurate, but there may be brief periods where website content is being refreshed. For the most current details about our services, contact us directly.

Geographic Availability

While we're based in Tokyo, Japan, we work with clients worldwide who are interested in kawaii-style game development. Our ability to take on international projects depends on various factors including project scope, communication requirements, and legal considerations. We're happy to discuss whether we can accommodate projects from your location.

Intellectual Property Rights

Our Content Ownership

All content on this website, including text, images, designs, logos, and examples of our work, is owned by Moonpetal or used with appropriate permissions. This content is protected by copyright and other intellectual property laws. You may view and reference this content for your personal use when considering our services, but please don't reproduce, distribute, or create derivative works without our permission.

Character and Game Designs

Character designs, game concepts, and artwork displayed on our website as examples of our capabilities remain the intellectual property of their respective owners. These examples are shown to demonstrate our design approach and style, not for reproduction or use by visitors.

Project-Specific Rights

Intellectual property rights for actual client projects are determined through individual project agreements. We typically create custom work that becomes the client's property upon completion and payment, though specific terms vary based on project requirements and are detailed in formal contracts.

Your Submissions

When you contact us about a project, any ideas, concepts, or materials you share remain your property. However, by submitting them, you grant us permission to review and discuss them for the purpose of providing our services. We treat project discussions confidentially and don't use submitted concepts for purposes beyond evaluating how we might assist with your project.

Third-Party Links and Services

Our website may contain links to third-party websites or reference external resources. These links are provided for your convenience and don't constitute an endorsement of those sites or their content. We're not responsible for the content, privacy practices, or terms of service of external websites.

When you navigate away from our website, other sites' terms and policies apply. We encourage you to review their terms before engaging with their services or content.

Service Disclaimer

While we work diligently to provide high-quality kawaii game development services, project outcomes depend on many factors including creative direction, market conditions, and implementation decisions. Information on our website about our services, approach, and capabilities is provided for general understanding and doesn't constitute a guarantee of specific results for your project.

Examples and case studies shown on our website represent past work and aren't necessarily indicative of results for future projects. Each game development project is unique, with its own challenges and opportunities.

We provide our website and services on an "as is" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding our website and services, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by applicable law, Moonpetal and its team members shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we've been advised of the possibility of such damages.

This includes but isn't limited to damages for loss of profits, revenue, data, or other intangible losses resulting from your access to or use of (or inability to access or use) our website or services.

Some jurisdictions don't allow certain limitations of liability, so these limitations may not apply to you. In such cases, our liability is limited to the greatest extent permitted by applicable law.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we'll update the "Last updated" date at the top of this page.

We encourage you to review these terms periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms. If you disagree with any changes, please discontinue using our website and services.

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of Japan, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Questions About Our Terms?

If you have questions about these Terms of Service or need clarification about any aspect of using our website or services, we're here to help. Please don't hesitate to reach out.

Contact Moonpetal:

Shibuya 2-21-1, Shibuya-ku

Tokyo 150-0002, Japan

Email: info@moon-peta-l.com

Phone: +81334009088

We're committed to maintaining clear, fair terms for everyone who uses our website and engages with our kawaii game development services.